FAQ's
What materials are your cardigans made from?
Our cardigans are made from 100% premium polyester, known for its exceptional softness and durability. This fabric not only feels luxurious against the skin but also retains its shape and colour after multiple washes.
How do I choose the right size?
We provide a detailed sizing chart on our product pages. If you're between sizes or unsure, we recommend sizing up for a looser fit or checking the product description for specific measurements.
How should I care for my cardigan?
Washing: Hand wash in cold water or use a gentle cycle in the washing machine.
Drying: Lay flat to dry to preserve the softness and shape.
Avoid: Bleach and tumble drying to ensure longevity
What is your return policy?
We offer a hassle-free return policy. If you're not completely satisfied with your purchase, you can return it within 30 days for a full refund or exchange. Please ensure the item is unworn and in its original condition.
Do you offer international shipping?
Yes! We ship worldwide. Shipping costs and delivery times may vary based on your location, and these details will be provided at checkout.
How can I track my order?
Once your order has shipped, you'll receive an email with a tracking number. You can use this number on our website to track your order's status.
Are your clothes ethically produced?
Yes, we are committed to ethical sourcing and production practices. We work closely with our manufacturers to ensure fair labor practices and environmentally sustainable processes.
How can I contact customer service?
If you have any further questions or need assistance, please reach out to our customer service team via the contact form on our website, or email us at contact@hoteldainty.co.uk , We're here to help!
Do you offer gift cards?
Yes, we offer gift cards that can be purchased on our website.